Customer care
Cancellation, Return & Refund Policy
If something is wrong
Contact the shop as soon as you can, on 0121 740 0044 or at [email protected], with your order details. Fresh food is perishable, so problems are much easier to put right the same day.
Cancelling
Catering and large orders are prepared to order. If you need to cancel or change one, tell us as early as possible.
Please note. This page is a factual summary of how the shop actually operates, written from what could be verified. It is not a lawyer-drafted policy, and the original wording was lost with the WordPress site. Have it reviewed and replaced with your own terms before relying on it.